Post-booking Information For Guests of Cozy Home

Standard check-in and check-out time.

Our small and intimate inns operate with remote check-in as standard.  To facilitate remote check-in, it’s essential for you and us to open an instant messaging chat app such as WhatsApp, Zalo, or Kakao Talk so that check-in information can be exchanged.

CHECK-IN TIME

14:00

CHECK-OUT TIME

12:00

Address and Directions

2 / 6a Nguyen Thi Minh Khai Street, Ben Thanh Ward, District 1, Ho Chi Minh City, Vietnam.

  1. Taxi: Easiest way from airport is to take a taxi.  It takes 30 mins without traffic to reach us with approximate costs of less than USD10.

  2. Airport Bus: You can take Bus No. 109 and then a taxi to 382 / 11 Nguyen Thi Minh Khai Street,  Ward 5, District 3, Ho Chi Minh City.

  3. Private Transfer: If you want a hassle-free and comfortable journey to your destination pre-book a private pick-up.  It will not cost more than USD20.

SPECIAL NOTE: 

Brand New Cozy Home is a prominent building in an alley that took the name of the main Nguyen Thi Minh Khai street but it is a house located in an alley Hoang Sa road and the canal in front.  Your taxi can stop in front of the house.

We have two main doors.  The bigger one on the right hand side and a smaller one on the left hand side.  You will enter your code or swipe your card to get access to the building from the smaller main door on the left hand side.

SEARCH FOR: "BRAND NEW COZY HOME of LIVINGINN" ON GOOGLE MAP

ADDRESS: 2 / 6A NGUYEN THI MINH KHAI STREET, DA KAO WARD, DISTRICT 1, HO CHI MINH CITY, VIETNAM.

 

HOSTS MOBILE CONTACT:

+84 938 555 930
+84 938 555 931
+84 938 555 932
+84 938 008 965
+84 938 666 240

 

YOU WILL GET THE BEST EFFECTIVE SUPPORT IF YOU WHATSAPP, ZALO OR CALL ONE OR MORE OF THE ABOVE NUMBERS.

 

 

 

Remote check-in steps

  1. Guest and host exchange mobile numbers using chat apps. (e.g., WhatsApp or Zalo).
  2. Host sets up a chat group and begins supporting guest.
  3. Host requests guest’s check-in time and passport/ID information.
  4. Host provides payment information to guest.
  5. 15 minutes before check-in time, host messages guest with building access and room information via the instant messaging app.

    6. WARNING: If we failed to establish an instant communication channel with the guest, then guest may have to wait for the host’s physical arrival, or the host will need to perform pre-arrival procedures during your check-in time and this delay can be avoided by establishing instant messaging channel well ahead of your arrival.

Amenities Guest are welcome to use

  • Guests are welcome to use free the front-house bike parking space
  • Guests are welcome to use the lobby or roof garden for chilling while waiting to check-in or check-out or free time .
  • Guests are welcome to use the common wash room facilities on the ground floor .
  • Guests are welcome to use our luggage storage area before check-in or after check-out while waiting for their flights.

House rules 

  • No smoking any where in the house.
  • No loud noise after  22:00 hrs.
  • No party allowed.
  • You will need to provide us with scanned passport copies prior to your arrival physical check-in. This is local law.
  • Guest need to pay for damages caused. If guest smoke in the room guest will have to pay for additional dry cleaning of heavy duty curtains ( NOT less than USD200 ) and any damages to wooden floors or any other damages.
  • By booking you automatically accepted our house rules.  Non-conformance to our house rules can result in us rejecting your booking on site.

Emergency action

Fire

In case of a fire alarm, follow the exit sign and head for the exit. If appropriate, use a fire extinguisher near the lift on each floor to put out the fire.  If there are no signs of fire, inform your host via instant messaging so they can check for a false fire alarm.

Lost of valuables

To avoid losing your passport or other valuables, avoid showing them publicly.  If you are a victim of such an incident, call or report to the police.

Locked out

If you arrive outside of the check-in window time without prior contact with the host, you may not be able to enter. In this case, please ring your host’s number directly for assistance.

Locked in Lift

It is rare though sometime there is electricity cut or faulty system of the lift it stops in the middle and locked you inside.  Stay calm.  Contact your host using your phone or use the phone in the lift to ask for help.

Emergency Contact Numbers

  • EMERGENCY NUMBERS: 113 - POLICE; 114 - FIRE DEPARTMENT; 115 - AMBULANCE.
  •  HOSTS CONTACT NUMBERS DIRECT CALL, WHATSAPP CALL OR ZALO CALL OR MESSAGING : +84 938 555 931, +84 938 666 240

Local recommendations

Host's Local Recommendations
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